17/06/2024
We are writing to inform our clients about a recent issue with the price feed from our feed provider on several US stocks that might have impacted your accounts. Our team has promptly identified and resolved the issue, ensuring that all necessary corrections have been made.
We have corrected the discrepancies and taken steps to mitigate future occurrences. We kindly ask you to review your account for any discrepancies. If you notice any irregularities or have any concerns, please contact our support team immediately.
17/07/2024
Dear Clients,
We would like to inform you of important changes affecting our trading services. Due to the decision of our Liquidity Provider, there are adjustments in the pricing structure and the offering of trading in certain CFDs instruments. Therefore we can no longer offer any trading services and/or investments in the CFDs of the following stocks: - KPN.NL
- SNE.US
- MC.FR
- CTT.PT
- SBMO.NL
- EDPR.PT
- ELE.ES
- NN.NL
- SON.PT
- BCP.PT
- EDP.PT
- NOS.PT
- ALTR.PT
- DAI.DE
- GALP.PT
- JMT.PT
- CSGN.CH
- SLA.UK
As per the above we kindly request that all clients must close any open positions in the above CFDs by the end of the trading session on Friday, 19th of July, 2024. Positions that will remain open after this deadline will be closed by the company.
We apologize for any inconvenience this may cause and appreciate your understanding and cooperation. If you have any questions or need assistance, please do not hesitate to contact our support team or send an email to support@fxroad.com.
Thank you for your attention to this matter.
Best regards,
FXRoad team
22/07/2024
Dear Clients,
We are writing to inform you about significant changes that will impact our trading services Following a comprehensive review of the trading risk, the Spreads in Cocoa- Cash CFDs shall be increased.
Therefore, we hereby notify you that this increase will take effect on Friday, 26th of July 2024.
We strongly recommend that you review your effective spread on Cocoa-Cash in the trading platform before placing any new orders or maintaining any existing positions. This will ensure you are fully aware of the updated terms and their implications.
Thank you for your attention to this important update and for your continued trust in our services.
Best regards,
27/10/2024
Kindly notice that trading hours of some instruments will be updated due to Daylight Saving Time end on 27th of October 2024. Please review the table below by clicking on "show more" button for the updated hours. Please note that for symbols not included in the list, the trading hours will remain the same.
03/11/2024
Kindly notice that trading hours of some instruments will be updated due to Daylight Saving Time end on 3rd of November 2024. Please review the table below by clicking on "show more" button for the updated hours. Please note that for symbols not included in the list, the trading hours will remain the same.
06/11/2024
We would like to inform you that ProShares has announced reverse splits for the stocks mentioned below with an effective date of 7th of November 2024.
SQQQ: 1-for-5 reverse stock split
VIXY: 1-for-4 reverse stock split
This corporate action will affect all open positions of the aforementioned stocks which remain open at the end of the trading day on the 6th of November 2024. To facilitate the above adjustments, trading in all instruments, including CFDs on cryptocurrencies, in accounts holding the relevant positions will be temporarily disabled.
The scheduled adjustment period of the trading accounts is set for Thursday, 7th of November 2024, from 13:30 to 15:30 GMT.
Please note that should there be any deviations from this schedule, a notification will be posted on our website. We encourage you to check the website regularly for any updates.
Best regards,
FXRoad
08/11/2024
Dear clients,
We wish to inform you that FuelCell Energy Inc. (FCEL) has announced 1-for-30 reverse split for its stock with an effective date of 11th of November 2024.
This corporate action will affect all open positions on FCEL stock which remain open at the end of the trading day on the 8th of November 2024. To facilitate the above adjustments, trading in all instruments, including CFDs on cryptocurrencies, in accounts holding the relevant positions may be temporarily disabled.
The scheduled adjustment period of the trading accounts is set for Monday, 11th of November 2024, from 13:30 to 15:30 GMT.
Please note that should there be any deviations from this schedule, a notification will be posted on our website. We encourage you to check the website regularly for any updates.
Thank you for your understanding and cooperation.
Best regards,
FXRoad